Our Quality & Standards
About Us
Our pledge to excellence
CTTC demonstrates an unwavering commitment to quality and standards across every facet of our operations. From product development to delivery, excellence is ingrained in our company's culture. We prioritize stringent quality control measures at every stage of the production process to ensure that our products consistently meet or exceed industry standards and customer expectations. Our dedicated team is deeply invested in maintaining the highest levels of craftsmanship and precision, adhering to rigorous quality assurance protocols. Additionally, we continually strive to innovate and adapt to evolving market demands while upholding the integrity of our products and services. At CTTC, our commitment to quality is not just a goal; it's a cornerstone of our identity, driving us to deliver unparalleled excellence in everything we do.
ISO 9001:2015 Certification
At CTTC, we harness the power of ISO 9001:2015 as a cornerstone of our operational excellence. This internationally recognized quality management standard serves as our guiding framework, ensuring that every aspect of our operations is meticulously planned, monitored, and improved upon. By adhering to ISO 9001:2015, we prioritize customer satisfaction through a systematic approach to quality management. Our commitment to continuous improvement is bolstered by the structured processes and rigorous standards outlined by ISO 9001:2015, enabling us to streamline operations, minimize errors, and enhance overall efficiency. Through regular audits and assessments, we continuously evaluate and refine our processes to uphold the highest standards of quality and exceed the expectations of our customers.
SMETA 4P Audit
We conduct yearly SMETA 4P (Sedex Members Ethical Trade Audit) audits to verify that our operations align with ethical and safe practices across four key areas: labour standards, health and safety, environmental impact, and business ethics. These audits ensure our products are manufactured responsibly, our workforce is treated fairly, and our workplace is safe. By assessing our environmental management and business ethics, these audits empower us to make informed decisions that reduce our environmental footprint and uphold high ethical standards.
GSV Audit
We also undergo GSV (Global Security Verification) audits every 24 months, ensuring the safeguarding of our operations and supply chain against security risks. The GSV program provides comprehensive assessments and verification services tailored to CTTC's specific security needs, ensuring adherence to international security standards and regulations. Through rigorous audits and evaluations, CTTC mitigates security vulnerabilities, strengthens risk management practices, and enhances overall security posture. By leveraging Intertek's GSV program, CTTC upholds its reputation as a trusted and secure partner in the global marketplace, instilling confidence among customers, stakeholders, and regulatory bodies alike.
FDA Drug Establishment & Cosmetic Product Facility
Our manufacturing facility is also registered with the U.S. Food and Drug Administration (FDA) as both a Drug Establishment and a Cosmetic Product Facility.
Being registered with the FDA demonstrates our unwavering commitment to regulatory compliance and adherence to strict quality control measures. From the sourcing of raw materials to the production and distribution of our products, we ensure that every step of the process meets or exceeds FDA guidelines and regulations.
Our FDA registration also underscores our dedication to ensuring the integrity and safety of our products. It provides our customers with peace of mind, knowing that every CTTC product has been manufactured in a facility that adheres to the highest regulatory standards for pharmaceuticals and cosmetics.